
faq
How long does shipping take?
US orders: 6-10 business days total. UK orders: 8-17 business days. You'll receive tracking once your order ships.
What is your return policy?
30-day returns on unopened items in original condition. Contact help@tinystepsbaby.shop to start a return.
What payment methods do you accept?
We accept credit/debit cards, PayPal, and Shop Pay through our secure checkout.
How do I track my order?
ou'll receive a tracking number via email once your order ships from our supplier.
What if I receive a defective item?
Contact us within 7 days at help@tinystepsbaby.shop with photos. We'll send a replacement or full refund at no cost to you.
How can I contact customer service?
Email: help@tinystepsbaby.shop | Phone: +1 (559) 785-3328 | Hours: Mon-Fri, 9 AM-5 PM EST