Our Guarantee

Our Guarantee

Money-Back Guarantee

At Tiny Steps Baby, we are confident you'll love the products we offer, which is why we provide a 30-Day Money-Back Guarantee. This guarantee covers product faults, defects, and issues related to lost shipments.

If you're not completely satisfied with your purchase, simply contact our customer care team, and we will work diligently to resolve any issues. You can easily return items within 30 days for a full refund or replacement. Please refer to our Refund Policy and Terms of Service for complete details on our returns process.

Quality Guarantee

We stand behind the quality of every product we offer at Tiny Steps Baby. We partner only with trusted suppliers who meet our high standards for product quality, authenticity, and customer satisfaction.

Each supplier in our network is carefully vetted to ensure they provide:

  • Authentic, quality products
  • Accurate product descriptions and images
  • Reliable shipping and handling
  • Professional packaging
  • Responsive customer support

Shop with confidence knowing that we continuously monitor our suppliers' performance to ensure you're getting the best products and service.

Tracked Shipping

All orders include tracking information so you can monitor your shipment from our supplier's facility to your door. You'll receive tracking details via email once your order ships, and you can track your package for added peace of mind.

Shipping costs and delivery times vary based on your location and the supplier fulfilling your order. See our Shipping Policy for complete details.

Questions?

If you have any questions or need assistance, we're here to help! Contact our customer care team:

Email: help@tinystepsbaby.shop
Phone: +1 (559) 785-3328
Address: 20280 Old Town Rd, Tehachapi, California 93561, United States

A member of our customer care team will respond to your inquiry within 1 business day. We're available to assist you Monday – Friday, 9:00 AM – 5:00 PM EST.

Thank you for choosing Tiny Steps Baby. We are committed to ensuring your complete satisfaction with every order.